HCMC shortens land procedure processing, returning results within 2 hours after documents are submitted

HCMC Land Registration Office No. 2 has announced shorter processing times for land change registration and an end to repeatedly returning applications. The office handles land procedures for 12 wards in the city.

What the notice says

• 8 hours shorter: for complete, valid and eligible applications, the appointment time for results is 8 hours shorter than the current regulation.
• Results within 2 hours: after residents fulfil their financial obligations and submit receipts, results are returned within 2 hours of receiving the receipts, 6 hours shorter than the regulation.
• Online submission support: reception staff must proactively guide residents to submit online, help them fill in applications, tax declarations and related forms, and guide payment and progress tracking.
• Coverage: 12 wards: Hiep Binh, Tam Binh, Thu Duc, Linh Xuan, Long Binh, Tang Nhon Phu, Phuoc Long, Long Phuoc, Long Truong, An Khanh, Binh Trung and Cat Lai.
• Transparency, no preference for authorized applications: reception and processing must be transparent, with no special treatment in time or procedure for applications filed by authorized representatives.
• Accountability: heads of specialist divisions are accountable to the branch director for any complaints of harassment, delays or interference, or preference given to applications filed by authorized representatives.

Requirements from the Ministry of Agriculture and Environment

• The Ministry has asked localities to rectify the handling of 15 procedures for land change registration.
• Incomplete or invalid applications must be given guidance for supplementing once only, in writing covering everything that needs to be completed.
• Ineligible applications must be answered in writing, stating the reasons and legal basis.
• In case of late processing, the agency must send a written apology to the resident and clarify the responsibility of the organizations and individuals involved.